Last updated: September 27, 2026
These terms apply to every order placed with Powersports Dealer Supply, operated by Power Sports Dealer Supply USA LLC (“we”, “us”), whether online at powersportsdealersupply.com, by phone, by fax or by email. By placing an order you agree to them.
Orders and prices
- All orders are subject to our acceptance. We may decline or cancel an order, for example if a product is unavailable or a price was shown in error; if we cancel, we refund anything you have paid for that order.
- Prices are in US dollars and do not include shipping or applicable sales tax, which are added to your order.
- Prices are subject to change due to market fluctuations. The price that applies is the one confirmed on your order.
- Quantity discounts are applied in your basket; the price you pay is the one shown in your basket and at checkout.
Payment
- We accept Visa, Mastercard, American Express and Discover, and the other payment options shown at checkout. Payments are processed securely by our payment providers.
- Approved business accounts may be invoiced; payment is then due on the terms agreed for your account.
Shipping
- We ship by UPS unless you ask for FedEx or US Mail. Shipping costs are added to all prices, in our catalog and online.
- Stock orders received by 3:00 pm Eastern, Monday to Friday, ship the same day. Orders placed online over the weekend or on a holiday ship on the next business day.
- Next Day Air and 2nd Day Air are available at an additional cost.
- If the website cannot calculate shipping for your order, shipping will be added when your order is processed.
- International orders: please give us your own customs broker’s contact details. Otherwise duty, taxes and broker fees will be added to your shipping costs.
Returns
- Please tell us about any defect within 7 business days of order acceptance.
- Before returning any product for credit, you need a Return Authorization Number from us. Returns sent without one will be refused, or accepted without credit.
- Some returned items carry a restocking fee of up to 20%.
- Custom orders are not returnable.
Custom (imprinted) orders
Production time. Most imprinted items take about 3–4 weeks to produce; some take longer. Production starts only after you approve your art proof.
Art proofs. Our Art Department prepares a proof for your approval. Please check the dimensions, colors and material listed on the proof, as the proof image may be distorted or reduced. An art charge of $35.00 applies when you place your order; it is waived if you place the order within 30 days of your first layout.
Repeat orders. We keep art files for 3 years. After 3 years without a repeat order, new artwork and set-up charges (and die charges, if applicable) may apply. Exact repeat imprints ordered within 3 years of the previous order receive a 5% discount.
Changes and cancellations. There is no set-up charge for changes requested before the art has gone to production. Changes requested after production has started may incur additional charges. Cancelled orders are billed $35.00 for art preparation. An order cannot be cancelled once production is complete.
Overruns and underruns. Because it is difficult to produce exact quantities without sacrificing quality, a shipment within 10% over or under the quantity ordered counts as a complete order.
Artwork
- Email your rough layout to [email protected] or fax it to 800.537.6031.
- We accept PDF and EPS files from Adobe Illustrator, InDesign, Photoshop or Acrobat. Images for full-color or digital printing should be 300 dpi.
- JPG, TIF, PNG and GIF files are accepted for viewing only. We cannot use Microsoft Word documents as artwork.
- For files larger than 8 MB, please send a Dropbox or other file-sharing link.
- If camera-ready artwork isn’t available, we will make every effort to recreate your artwork.
Trademarks and copyrights
You confirm that you have the right to use any logo, trademark or artwork you ask us to reproduce, and you agree to take responsibility for, and to indemnify us against, any claim, demand or lawsuit brought against you or us for trademark or copyright infringement arising from your order. All logos and emblems shown in our catalog and on our website are acknowledged to be the registered trademarks of their manufacturers, and are available only to authorized franchised dealers.
Warranty and liability
- If a product is defective and you tell us within 7 business days of order acceptance, we will replace or credit it, at our choice. This is your only remedy for defective products.
- Except as stated in these terms, products are provided without any other warranty, express or implied, to the extent the law allows.
- We are not liable for any indirect or consequential loss, such as lost profits or business interruption. Our total liability for any order is limited to the amount you paid for that order.
- We are not responsible for delays caused by events outside our reasonable control, such as carrier delays, severe weather or supplier shortages.
Website
The content of this website, including text, images and product photos, belongs to us or our suppliers and may not be copied without permission. We try to keep product information, colors and prices accurate, but errors can occur; colors on screen may differ from the finished product.
Governing law
These terms are governed by the laws of the State of Michigan. Any dispute will be handled by the state or federal courts located in Michigan.
Changes to these terms
We may update these terms from time to time. The terms that apply to your order are the ones shown on this page when you place it.
Contact us
Power Sports Dealer Supply USA LLC
9195 N Cut Rd, Roscommon, MI 48653
Email: [email protected] · Phone: 877.436.2628 · Fax: 800.537.6031
Hours: Monday–Friday, 8:00 am – 6:30 pm Eastern